Can't connect to google play servers. Error: “You must be signed in to a Google account” in the Play Market

25.07.2023 Programs

Problem: Errors appear when launching Google Play Store No connection or :

At the same time, a funny nuance is observed: sites open normally in browsers and other applications also successfully connect to the Internet.

Situation 1. Play Market does not work either via wifi or mobile Internet

Solution

1. Check that the system date and time are correct. If the date is wrong, set the correct one. Check the boxes:

2. Reboot your device:

3. Find out the version of the Play Market application itself. If the version is not the latest, download the latest one in the format .apk and install from the memory card.

4. Check if the Freedom application is installed. If this is present, launch it, press STOP and reboot.

5. Check the hosts file. If it contains lines other than 127.0.0.1, delete them. Root is required for this operation.

6. If all else fails, reset your Android device.

Situation 2. Play Store does not work only when connected via Wi-Fi

This is your case if, when you disconnect your tablet (smartphone) from Wi-Fi, the error disappears and the Play Market application starts working normally via the mobile Internet.

Solution

1. Go to your router settings. Open WAN settings. Try alternately setting the MTU values ​​to 1460 and 1500.

Most often, setting the value to 1460 helps. But sometimes it happens the other way around, when setting the value to 1500 helps.

In common D-Link routers this is done something like this:

  • SETUP
  • Internet Setup
  • Manual Internet Connection Setup

  • Set value MTU 1460
  • Save Settings:

This is what the setup looks like in older D-Link routers:

  • Home
  • Specify the value in the field MTU
  • Apply

In TP-Link you need to go to the section Network => WAN, change field MTU Size (in bytes) and press Save:

2. In the WAN settings, specify the Google server addresses as DNS:

Primary: 8.8.8.8; Secondary: 8.8.4.4.

Usually it is enough to specify 8.8.8.8 as Secondary DNS.

After these steps, for the purity of the experiment, it is advisable to reboot the router.

Common user mistake

Finally, I would like to mention one more situation. The smartphone/tablet may display an error Check your connection and try again, if you launched the Play Store (Google Play) application and during the download process you changed the type of Internet connection - for example, you simply turned on Wi-Fi. At this moment, changes occur in the network interfaces on the device: traffic priority is given to Wi-Fi, and the default gateway changes. And it turns out that the device tried to connect the Play Store with the Google server via the mobile Internet, and due to the inclusion of Wi-Fi, this interface was deactivated. In this case, you need to wait a few seconds until the Wi-Fi connects to the network and press Repeat:

From now on, first turn on Wifi, and then launch applications that connect to the network.

When trying to activate your Google account on your phone, the user may receive the error “Login failed. Failed to contact Google servers. Please try again later.” Most often, this message appears after resetting the device, making the first entry, or trying to launch the Play Market. Most often, this error occurs in Meizu, Xiaomi, Asus phones, but users of emulators such as BlueStacks and Nox also suffer. We will tell you about all the possible causes of communication failure and, accordingly, its solutions.

Reasons for the error

If we talk about all possible sources of connection errors, then we should immediately discard problems with Google servers - this happens extremely rarely. This failure is solely caused by your device. Next, you will need to tweak the settings of your phone (its network and applications), and we will also check some parameters of the account itself.

Error “Failed to contact Google servers” on phone

Resetting Google settings

First of all, we do the simplest thing - we change the settings of the connected account. If you have two-factor authentication, then it should be disabled for the duration of the solution. For this:


Separately, it is worth mentioning about applications Google Play Services, Google Services Framework, Google Accounts, Play Market, for which you need to reset the cache and data, via "Application Manager".

Fixing the error “Failed to contact Google servers” via Hosts

The second step will be to check some settings that may affect the connection in one way or another. Change the connection protocol from Wi-Fi to mobile Internet, be sure to check the correct date and time - then try activating the profile. Separately, let's talk about the Hosts file on Android, which can be changed, which is why access to Google servers is blocked. Such changes may appear if blockers such as Adguard or AdBlock Browser are used on the device. Virus activity (backdoors and Trojans) also makes changes to hosts.

To check we do the following:


This step helps many people. However, some note that in addition to editing the host, you need to clean the phone of temporary files using the built-in cleaner or applications like Clean Master.

What else should you check?
  1. If suddenly nothing works, you can use third-party programs to authorize your profile. For example, “Android/Add Account”.
  2. Check that the presets are correct time, date and especially time zone on the phone. Using the 2ip.ru website, find out the city to which your IP is linked, determine its time zone and check if it matches the one set on your phone.
  3. Remove unnecessary software, especially those that change settings or involve hacking. Thus, many users note that the error disappears after uninstalling the Freedom application.

Conclusion

All the steps described should help resolve the connection failure “Unable to contact Google servers, please try again later.” If suddenly this does not help, which is unlikely, then you need to alternately perform two options through Recovery: Wipe cache partition and Wipe data/factory reset. Such a reset is low-level and is the most effective. Well, the most extreme option would be flashing - after all, if you use a custom version, then no one is immune from such bugs.

Most people encounter problems with Google services, one of the most common is a connection problem in the popular Google Play service. After reading hundreds of tips and scouring the Internet in search of the cause, many still cannot find a solution.

One of the initial steps towards solving this problem is a specialized program called Freedom. It was created to make purchases of resources within the "" application. This method of eliminating the problem is that if you previously installed this program, but then deleted it, everything can be returned by installing it again. So, download the Freedom program, install it, open it, click “Stop”, then close it and delete it again. If this method does not bring any results, you need to move on to the second method.

Solving the problem: Could not establish a reliable connection to the server

In this method of eliminating the error, we go along the path /system/ect and look for the file “ Hosts" Open this file in a text editor and add “127.0.0.1 localhost”. To save the settings of this operation, you need to remount /system in r/w mode or use AdAway to restore the standard hosts.

Probably most users have the popular program “”. In the third method, you need to log into your GMail account through this client. In most cases, this is the method that works, but if this time nothing works, you can try the fourth method.

date and time can play an important role in mobile devices based on Android; the reason for the incorrect connection may be hidden in the incorrectly set date and time. Try resetting your date and time settings. If this does not help you, move on to point 5.

The fifth method is to reflash Hard Reset. Do not forget that in this case absolutely all data from your mobile device will be lost, so it is better to make a backup copy of the system in advance.

You can find all the necessary information about the firmware for your specific gadget on the website, but registration there is mandatory. If none of the suggested methods suits you, you can still try to look for a solution to this problem yourself and consult on various forums. But, if we take into account that the five above mentioned methods did not help you in any way, then it would be better if you turn to specialists for help, who certainly know what’s what and will be able to explain to you what exactly was the reason for your troubles with an Android device.

Quite often, Android device users encounter the error when trying to download content from the Play Store. But before that, everything worked perfectly, and authorization in Google was completed.

A similar failure can occur out of the blue or after the next Android system update. There is a problem with Google's mobile services package.

The good news is that fixing this error is easy.

Any user, even a beginner, can correct the error described above. To do this, you need to follow three simple steps, each of which, in a separate case, can independently solve your problem.

Method 1: Deleting Google Account

Naturally, we don’t need a complete deletion of your Google account here. We are talking about disabling the local Google account on your mobile device.

After performing these steps, the problem may already disappear. If the error is still there, you will have to move on to the next step.

Method 2: Clear Google Play Data

This method involves completely erasing files “accumulated” by the Google Play application store during its operation.

Then it is advisable to repeat the steps described in the first step, and only then try to install the desired application again. With a high degree of probability, no failure will occur.

Method 3: Uninstall Play Store updates

This method should be used if none of the above options for eliminating the error have brought the desired result. In this case, the problem most likely lies in the Google Play service application itself.

Here, rolling back the Play Store to its original state can work great.

All you need to do now is turn on the Play Store and install the updates again.

The problem should now go away. But if it still continues to bother you, try rebooting your device and repeating all the steps described above again.

Checking date and time

In rare cases, eliminating the error described above comes down to a simple adjustment of the date and time of the gadget. A failure may occur precisely because of incorrectly specified time parameters.

Therefore, it is advisable to enable the setting "Network date and time". This allows you to use the time and current date information provided by your operator.

In the article we looked at the main ways to resolve the error "You must be signed in to a Google account" when installing an application from the Play Store. If none of the above worked in your case, write in the comments - we’ll try to figure out the problem together.

There are many reasons why you will need to go to the Play Market. In this service you can download many interesting games, books, as well as software for personal tasks, business, time management, etc. You can log in to the service using your Google account. As soon as you enter your email address and password, the device will enter the Play Market. More detailed instructions can be found in the article.

How to sign into Google Play account from a new device

If you've changed your phone or are using an app for the first time, the first step is to find the app icon on your desktop and then simply tap it. You won’t have to download anything additional, because this software is pre-installed as standard on smartphones running Android OS.

To create an account in the Play Market, you need to do the following:

  • Add an existing Google profile.
  • Create a new account.

If you already have Gmail mail, then creating an account will be easier. If you want to know how to log into your Google account, just follow our tips. You can select “Add an existing profile” and enter your email address and password. Once logged in, you can safely use the service and, of course, download any applications.

If you don't have an email, create one in Gmail. It’s best to do this from a computer, but you can also do it from your phone. Then you just need to enter the Play Market according to the instructions above. After following the above tips, you will already know how to add an account, so this issue will not bother you anymore. If you have problems after using the Play Store for a long time, read the tips below.

What to do if you already have an account, but your device does not log into the Play Market

Do you know how to log into your Google account, but the Play Market has stopped opening and is showing an error? This problem can also arise even for those who have been using a smartphone for a long time without logging out of their account. Below we will tell you how to change your account if the application constantly displays the message “You need to sign in to your Google account.”

Deleting a Google profile in “Applications”

Since the problem may arise due to a Google update, you can simply remove the account from the list of synchronized profiles on the device, and then log in to the service again. To do this, first go to “Settings”, there select the “Accounts” column. Among them, find the profile from which you usually access Google Play Market and delete it.

You will need to add an account on Android from scratch, that is, simply enter your email and password. If this method does not help you, you should definitely try the next method.

Clearing data in the Play Market

If the device still does not log into the Play Market, try clearing the application data. This method can also help you get rid of the problem with logging into your account from your phone. Go to the “Applications” submenu, which is in the “Settings” section, and select Google Play from among them. In the menu that appears on the screen, you need to select the “Erase data” column.

This method should also clear the cache. Before erasing data, you can first clear the cache. Check if the application is using cache memory. If yes, then click “Clear cache”.

Uninstalling updates

Still not logged into the Play Store? Then you should try to remove Google Play updates. All saved data and changes will be deleted, which the application itself will warn you about.

To remove updates, go to “Settings”, and from there go to “Applications”. Select “Play Market” again, and in the application menu, select the “Uninstall updates” column. This step will return you to the software version that was pre-installed on the gadget before all updates.