NFC doesn't work on iPhone 6. Why Apple Pay doesn't work: instructions on how to save the situation

11.02.2023 Services

Apple Pay doesn't work and you can't transfer funds for a purchase? There may be many problems, but they all have a solution! Read our review to sort out the breakdowns yourself in a matter of minutes.

External reasons

First, let's note the simplest reasons why Apple Pay does not always work on a smartphone. The problem can be attributed to the following factors:

  • Hands are wet or dirty;
  • Finger pads are damaged;
  • The cover is made of too thick material.

These are just a few simple reasons why Apple Pay doesn't work well - there are much more serious problems that need to be discussed.

Chip problems

What to do - Apple Pay does not see the terminal, although all the settings were set correctly. If you are convinced that the application is working and there are funds on the card, but the phone does not interact with the terminal, you need to check the operation of the chip.

It is the NFS module that is responsible for the connection between the terminal and the smartphone. If it is damaged, you will not be able to transfer funds. We advise you to contact a service center so that specialists can carry out diagnostic measures and repair the part.

The main thing is don’t worry, the NFS breakdown process is reversible! And another answer to the question why Apple Pay doesn’t work is the wrong actions of the smartphone owner.

Wrong payment process

If Apple Pay stops working on iPhone 7 (6/8), but the chip is in perfect order, it’s worth checking whether you are completing the payment process correctly.

  1. Place the phone at a distance of about 2-4 cm from the terminal;
  2. Wait for the card request to appear on the screen;
  3. Select the plastic and place your finger on the scanner;
  4. Wait until the confirmation icon appears.

Nothing simpler, right? Now, if Apple Pay does not work on iPhone 7 and 7 Plus, the first thing to do is check that the steps are correct.

Correct setting

One of the most common answers to the question why Apple Pay Wallet does not work is a model mismatch. Let us remind you which devices have a built-in NFS chip, which is responsible for the possibility of contactless payment:

  • and higher (including X and );
  • The fifth model is only in conjunction with a watch.

Are you sure you purchased the right model? It couldn’t be simpler - phones that do not support the contactless module do not have a built-in Vallet application. And without it, you won’t be able to set up work.

It’s worth talking about setting up the service in more detail - there are important points that the user must take into account:

  • Install the latest version of the operating system;
  • Enable fingerprint scanning;
  • Log in to your iCloud account using your ID.

Let us remind you exactly how to activate the fingerprint scanner:

  1. Open "Settings";
  2. Go to the “Touch ID” block;
  3. Enter the verification code;
  4. In line "Usage" move the toggle switch to the “On” position opposite the payment line;
  5. Scroll down the screen and click on “Add fingerprint”;
  6. Scan your fingertip according to the instructions and save it.

Maybe you forgot to link your card - that’s why Apple Pay doesn’t work on iPhone 6 or X. We’ll talk about possible linking problems a little later, but for now here are the instructions!

  • Open the Wallet application or find the corresponding line in the settings;
  • Click on the “+” icon at the top of the screen to add a card;
  • Scan the plastic using the built-in camera;
  • Or enter the data manually - you need to indicate the number and expiration date, full name of the holder and three numbers on the back side;
  • Wait for approval from the banking organization and click “Next”. Ready!

We figured out a couple of reasons why Apple Pay doesn't work on iPhone. Of course, this is not a complete list of possible problems, so read the review further!

Can't link a card

It is important to understand why the card is not linked to Apple Pay - this is a very important factor that is worth considering. Without plastic, it is simply not possible to transfer money for purchases; a physical medium issued by a banking organization is required.

But just having a card in hand is not enough - certain conditions must be met. Let's take a closer look at them:

  1. The card was issued under the VISA or Master Card payment system;
  2. The account balance exceeds the amount of one ruble;
  3. The bank that issued the card is included in the list of service partners - this information can be obtained from the support service of the financial institution.

You can link any card (transport, discount), but only plastic issued by an accredited financial institution will be used for payment.

It's time to talk about why the Apple Pay verification code does not arrive on the device - there are several reasons for the problem.

I don't receive the verification code

You definitely need to figure out why Apple Pay isn’t working and you don’t receive a passcode for verification. This is one of the most important steps that are included in the withdrawal operation.

The reasons may be trivial, but each one is worth paying attention to. Let's discuss in more detail the possible options why Apple Pay doesn't work on iPhone 6 and 6s?

  • There are insufficient funds in the account– a negative balance blocks incoming messages;
  • You did not activate the SMS notification service, accordingly, you cannot receive an information message;
  • Vallet setup failed. If the system recognizes multiple withdrawal attempts, it may mistake you for a scammer and block the withdrawal;
  • Trouble reading fingerprint. If you set up the scanner incorrectly, get your hand wet or scratched, your fingertip will not be able to be scanned.

Finally, we will introduce you to the support number - remember the combination 8-800-555-67-34. If you cannot cope with the breakdown yourself, you should seek help from specialists!

Now you know why breakdowns occur and you can figure out on your own what to do if Apple Pay doesn’t work. Study our advice, use the instructions and recommendations to resolve any difficulties that arise and be able to make payment for the selected product or service.

Hello everyone! Still, modern technology is a very cool thing. Just a few years ago, no one could have imagined that when going out to the store to shop, they would not need to take a wallet or a plastic card with them - after all, everything can be paid using an iPhone. It's really cool and convenient! But we must remember that nothing is perfect and Apple Pay, unfortunately, is no exception.

So what is “imperfection”? There is one problem... In some cases, Apple Pay technology may simply not work the moment you bring your iPhone to the terminal to pay. The result is a very stupid and slightly sad situation, which your humble servant has already found himself in several times.

You stand at the checkout and think: “Wow! Now I’ll surprise everyone and make them cry with the help of an iPhone - let them know about new technologies!” The iPhone is already in my hand, the screen displays the words “bring it to the terminal to pay”, I bring it up and... nothing happens. Tough :)

And if this happened once, then an explanation can still be found - maybe the case is to blame or there is some kind of failure at the bank. But in the case when Apple Pay does not work all the time... something clearly needs to be done with the iPhone! Let's talk about this, let's go!

But let's get back to our problem...

Crashes and problems in iOS as the reason for Apple Pay not working

As many have noted, iOS is no longer as stable and bug-free as it used to be. Perhaps the reason for this was the constant addition of new functions, perhaps something else... but the fact remains that it was better before :)

So, to rule out the fact that problems with Apple Pay are caused by operating system failures, we need to perform the following steps:

As you can see, nothing complicated. The hardest thing is to constantly run around and check if Apple Pay is working? Although you can always use Macdonalds and its self-service terminals...

External factors preventing you from paying using iPhone

In addition to software, there are some other factors that can affect the functionality of contactless payments using iPhone. These include:

  • Case. It’s clear that a regular plastic or silicone pad is unlikely to interfere with Apple Pay. But if you use some kind of ultra-protected case from an unknown Chinese brand... it’s better to remove it.
  • Malfunctions of the terminal, bank, card. In this case, you need to at least try to pay in another store, and at maximum, call the bank and find out “is everything okay with them?”

Not that much, right? But you shouldn’t forget about this.

Damage (absence) of the NFC antenna

A special NFC module is responsible for connecting the smartphone to the terminal and transmitting transaction data. Accordingly, it depends on its performance whether you can make a purchase using an iPhone or not.

Attention! If the warranty period of your iPhone has not yet expired, then you do not need to tinker with the device yourself -.

Although such breakdowns rarely appear on official and new devices. Most often, previously repaired or “handicraft” restored iPhones are susceptible to this - the NFC chip (or, to be more precise, the special “jumper” connecting the board to the case) is simply “forgotten.”

Problems with NFC may be indirectly indicated by error 56 in iTunes when updating and restoring the firmware. Why indirectly? Because there are a lot of examples when the contactless payment chip for Apple Pay does not work, but the iPhone itself is flashed without any errors.

Here's what you should pay attention to:


Of course, if you are not good at assembling and disassembling an iPhone, then it is better to entrust all these manipulations to the service center specialists.

So, a little conclusion:

  1. If Apple Pay “sometimes works, sometimes it doesn’t” – let’s deal with iOS and other issues (banks, cards, terminals).
  2. If contactless payments on iPhone do not always work, and all the above manipulations have been completed, then there is a problem with the NFC chip.

P.S. I look forward to your questions, stories, personal experiences in the comments - write, I will be only too glad!

P.S.S. And of course, I will be very pleased if you appreciate my work with one simple action - by clicking on the social network buttons below the article. Thank you very much!

Thanks to modern technologies, you can completely abandon conventional paper money by making purchases using your iPhone smartphone. This became possible thanks to the new Apple Pay technology used in Apple phones. However, nothing is perfect: any program and hardware can fail. Therefore, sometimes when you bring your smartphone to the terminal, you cannot pay the bill. Sometimes this happens due to problems on the part of the bank, or the device case interfered with data transfer. But if the Apple Pay problem occurs constantly, you need to take some action.

Let's look at the reasons and ways to resolve problems with Apple Pay:

1. Problems in the iOS operating system as a reason for Apple Pay not working

To make sure that Apple Pay refuses to work due to internal problems with the device OS, you need to follow a few simple steps:

The most unpleasant and difficult thing in this procedure is to constantly check the functionality of the wireless payment technology. You can try this at your nearest McDonalds.

2. Apple Pay inoperability due to external factors

Problems can be caused not only by problems with the software, but also by some external factors, which include:

  • Non-original case produced by a little-known Chinese brand.
  • Problems in the online banking system, with a payment card. First you need to try to pay for your purchase in another store. If the problem persists, contact the bank employees.

3. Hardware problem associated with the inoperability or absence of the NFC antenna

The NFC module installed in devices is designed to transfer data to the terminal. If it fails, you will not be able to make a purchase using contactless payment technology.

On new devices, problems with the NFC module are extremely rare. Most often it fails after repairs made by unqualified craftsmen. Sometimes, when flashing an iPhone, error “56” may occur, indicating that there are problems with the NFC chip. But the device does not always give this signal.

If you decide to disassemble the smartphone yourself, you need to carefully inspect the main board and perform the following steps:

1) Check for the presence of an NFC antenna.

2) Make sure that the grounding screws have been tightened all the way. This must be done especially carefully so as not to damage the circuit.

3) Replace the module with a new one.

Taking into account all of the above, the following conclusions can be drawn:

  • If the Apple Pay technology sometimes works and sometimes doesn’t, the reason lies in the software, or there are problems with the bank itself (with the payment card, terminal, database).
  • If you cannot pay for a purchase using a contactless method at all, even after following the steps above, there is most likely a problem with the NFC module itself.

Be that as it may, disassembling the iPhone yourself is highly not recommended. Without experience and the required tools, you can damage the main parts of the device, and the only solution will be to buy a new smartphone. It is better to entrust this work to professionals, who are the workers of our repair service. We will quickly diagnose the device, find the cause of the problem and, if necessary, carry out high-quality repairs at an affordable price.

Why don't Apple Pay and NFC work?

Apple Pay is a new mobile payment system, the creators of which did everything to immediately start using it when the service was launched in Russia. Once Apple Pay started work in our country, this application has started blocking Apple Pay, and if it doesn’t exist, you just need to restart your smartphone.

Which models support the Apple Pay payment system?

Apple Pay unfortunately may not support all Apple devices. Moreover, on many devices, payment for purchases is only possible online. You can find the entire list of supported iPhone, Mac or Apple Watch models in this article.

List of supported iPhone versions. Which iPhones work with Apple Pay? :

  • iPhone 6 and 6 Plus
  • iPhone 6s
  • iPhone 7 and 7 Plus
  • iPhone 8 and 8 Plus
  • iPhone X

iPhone 5 and iPhone 5s. Apple Pay is also supported. In this case, the NFC module works on the phone, but since smartphones are not specifically equipped with an NFC module, you can pay for it with a pair of Apple Watches.

  • Apple Watch series.
  • IPAD.
  • iPad Air 2.
  • iPad 4.
  • iPad Pro.
  • 12.9 iPad Pro.

Does it work without the Internet?

Does Apple's payment system work without the Internet? This option should be considered if you do not have Apple's payment system and know how NFC works. To make transactions with Apple Pay, you don't need an Internet connection on your device—when you pay, the data comes through the connection at the terminal. At the same time, all cardholder data is not transferred to recipients. For each transaction, a new identification code is generated, which is encrypted and then stored exclusively on the personal device. This will provide additional security.

Connection error

Quite often, for this reason, the apple board does not work on the iphone 6, or if the apple board does not work on the iphone 6s, and in general nfc does not work on other devices either.

How to treat?

  1. Force the device to reboot.
  2. Erase settings (Settings - General settings - Reset settings).
  3. Reset your iPhone.
  4. Reinstall the firmware. After checking the operation of the device, without restoring the phone from resolution. copies.

As you can see, there is nothing complicated. The hardest part is checking if the system works. Although you can use Macdonalds and terminals.

Why doesn't NFC work?


Most common reasons

The NFC chip has failed. The NFC chip is used to launch the Apple Pay payment program. Such a module rarely fails. Most often, the contact between the antenna is trivial. The communication bracket, which is responsible for transmission, is located in the right corner. This is a jumper.

This jumper does not make good contact with the antenna, which is why the payment service often refuses to work. Just press a few screws tighter and the problem is solved regardless. Sometimes the contact will trap clogged dust and debris, then you need to unscrew the jumper, clean the contact and install the part. In some cases, a drop of glue and plastic left during assembly interferes with the quality of the adhesion.

  1. You can find parts in service centers and workshops that purchase iPhones.
  2. You can order a jumper. There's nothing technological here.

NFC antenna failure

Read also

Another reason why Apple's payment system doesn't work. For the same reason, connecting to Apple payment may fail.

To connect a smartphone and transfer data, the iPhone responds to the NFC module. Accordingly, it depends on its performance. you can make a purchase using your iPhone.

Apple doesn't work for iphone 6

Equipment for searching for historical objects We ride on an Izh Camping motorcycle.

Iphone 6 Apple Pay. Does not work. Quick iPhone 6 repair

If your iPhone is not out of warranty, then you should not "select" on your device. return it under warranty.

However, such glitches appear quite rarely on official gadgets. Most often, it is fixed (for this reason, NFC iPhone does not work), and the “craft” that restores the iPhone (or rather, the “jumper” connecting the board in the case) is sometimes simply “forgotten.”

Read also

For communication problems, NFC may indirectly indicate an iTunes error when updating or restoring the firmware. Why indirectly? Because there are many examples where Apple Pay does not work and the iPhone is easily stitched without errors.

Here's what to look for

No internal antenna. Ground screws. Often you can simply leave them unscrewed (it's worth trying to tighten them carefully, but don't over-tighten them, there's a chance of causing damage) or forget to place it.

Refusal of NFC. also solved by replacement. What's good is that the price of the spare part will be relatively small. 300 rubles. Of course, if you do not understand the technology and are good at disassembling an iPhone, all these manipulations should be entrusted to specialists.

Small conclusion

If the Apple payment system crashed or the Apple payment card was added abnormally. in this case. understand iOS and other things (banks, terminals).

If payments don't work everywhere and the above manipulations are fully implemented, then NFC is the problem.

You have your own Sberbank card, or you want to load it into a separate application, but nothing happens. Here's why this might happen:

Sberbank currently works only with a payment system with Master Card, and if your card is Visa or World, then this service will not work.

Apple Pay works with almost all Sberbank cards. Here is a list of work cards that are supported by the service:

credit

  • Master Card standard.
  • Master Credit Credit Momentum.
  • MasterCard Gold.
  • Youth basic card standard.
  • Master Card Standard Momentum.
  • Youth Master Card.
  • Master Card Standard Contactless.
  • Standard Master Card with individual design.
  • Master Card Gold.
  • World Master Card "Golden".
  • World Master Card Sberbank First.

Attempting to pay for a purchase does not enter your terminal

Although today it will not be difficult for you to find a terminal that independently makes contactless payments, you may also encounter such a problem. Look carefully to see if there is a special icon on your box where you pay.

If you do not find this, then this terminal does not work with Apple Pay. The same applies to apps and websites. Before you make a payment order, look for the "Apple Pay Pay" sign.

Conditions were not met when registering with Sberbank Online

Quite often the problem arises why Apple Pay and NFC do not work. Also here you need to find out which phones the applet works on. If you have a Sberbank card, you can upload it yourself to the payment application in two ways. Or through Wallet Wallet and through Sberbank Online. If you decide to register for the second method of loading cards into Apple Pay, an installation error may occur due to the fact that you have not activated the Sberbank mobile banking service. In this case, it is enough to activate the service at the nearest Sberbank branch.

We configure the Apple Wallet software to work with the Apple Pei system:

Read also

The Apple Pay system is necessary for the digitization and subsequent storage of information about debit, credit, bonus, card stores, travel, and tickets.

World map and Apple Pay

The issue of pension cards has already begun, this is also a big problem, despite the long transition period (the transition should be completed by mid-2022.

The national payment card system NSKK and the operator of communication cards "Mir" and Samsung Electronics have provided users with the opportunity to connect "Mir" cards to the Apple Pay system, the NSCP said in a statement.

In the pilot project Bank Otkritie, Rosselkhozbank, Center-invest and Chelindbank. At the moment, such a technological solution will be available to banks. participants of the Mir payment card system for large-scale implementation in 2022.

As previously reported, in 2022, NSPC may offer the market its own solution for paying for the Mir card from a phone.

When will Apple start interacting with World maps?

The start of joint operation of these systems was expected in mid-2017. Users, of course, appreciated the speed and convenience of this service after the start of this card.

Post Views: 3

Apple Pay is a new mobile payment system, the creators of which have done everything so that you can start using it immediately when the service is launched in Russia. As soon as Apple Pay began to operate in our country, the block with Apple Pay began working in this application, and if it is not there, you just need to restart your smartphone.

Which models support the Apple Pay payment system?

Unfortunately, not all Apple devices can support Apple Pay. Moreover, on many devices payment for purchases is only possible online. You can find the entire list of supported iPhone, Mac or Apple Watch models in the article.

List of supported iPhone versions. Which iPhones work with Apple Pay? :

  • iPhone 6 and 6 Plus
  • iPhone 6s
  • iPhone 7 and 7 Plus
  • iPhone 8 and 8 Plus
  • iPhone X

iPhone 5 and iPhone 5s boards. Apple Pay is also supported. At the same time, the NFC module works in the phone, however, since smartphones are not specifically equipped with an NFC module, you can pay in pairs with an Apple Watch.

  • Apple Watch Series.
  • iPad.
  • iPad Air 2.
  • iPad 4.
  • iPad Pro.
  • 12.9 iPad Pro.

iPhone 6 Plus on Yandex Market

iPhone 6s on Yandex Market

iPhone 7 Plus on Yandex Market

iPhone 8 Plus on Yandex Market

iPhone X on Yandex Market

Does it work without internet?

Does apple pay work without internet? This parameter is worth considering if your Apple Pay payment system does not work and to know how NFC works. To perform transactions using Apple Pay, you do not need an Internet connection on the device - when paying, the data is received through a connection in the terminal. In this case, all cardholder data is not transferred to payment recipients. For each operation, a new identification code is generated, which is encrypted and then stored exclusively on the personal device. This will provide additional security.

Connection failure

Quite often, for this reason, apple pay does not work on iPhone 6, or if apple pay does not work on iPhone 6s, and in general NFC does not work on other devices either.

How to treat?

  1. Force reboot the device.
  2. Erase settings (Settings - General settings - Reset settings).
  3. Resetting settings on iPhone.
  4. Reinstall the firmware. Afterwards, check the operation of the device without restoring your phone from the backup. copies.

As you can see, there is nothing complicated. The hardest thing here is to check whether this system is working? Although you can use Macdonalds and terminals.

Why NFC doesn't work

Most common reasons

The NFC chip has failed. The Apple Pay payment program uses an NFC chip to operate. Such a module rarely fails. More often than not, the contact between the antenna simply disappears. The communication bracket, which is responsible for transmission, is located in the right corner. It represents a jumper.

This jumper has poor contact with the antenna, which is why the payment service often refuses to work. It is enough to press a couple of screws tighter and the problem will be solved on its own. Sometimes the contact is hindered by clogged dust and debris, then you need to unscrew the jumper, clean the contact and install the part. In some cases, a drop of glue and plastic that was left during assembly interferes with high-quality adhesion.

  1. You can find the part in service centers and workshops that buy iPhones.
  2. You can order a jumper. There is nothing overly technological there.

NFC antenna failure

Another reason why the apple pay payment system does not work. For the same reason, the connection to apple pay may fail.

The NFC module in the iPhone is responsible for connecting the smartphone and transferring data. Accordingly, whether you can make a purchase using an iPhone depends on its performance.

If the iPhone's warranty period has not expired, then you should not tinker with your device yourself - return it under warranty.

However, such breakdowns are quite rare on official gadgets. More often, repaired (for this reason, NFC iPhone does not work) and “makeshift” restored iPhones (or, more precisely, the “jumper” connecting the board in the case) are susceptible to this; sometimes they are simply “forgotten.”

Problems with NFC communication can be indirectly indicated by an iTunes error when updating or restoring the firmware. Why indirectly? Because there are a lot of examples where Apple Pay does not work, but the iPhone is easily flashed without errors.

Here's what you should pay attention to

No internal antenna. “Grounding” screws - often they could simply not be tightened (you should try to tighten them carefully, but do not over-tighten them - there is a risk of damage) or they might have been forgotten to be installed.

NFC failure can also be resolved by replacement. What’s nice is that the price of a spare part will be relatively small - 300 rubles. Of course, if you do not understand technology and are good at disassembling an iPhone, all these manipulations should be entrusted to specialists.

Small conclusion

If there was a setup failure in the apple pay payment system or a failure to add an apple pay card, in this case, we’ll deal with iOS and other issues (banks, terminals).

If payments do not work everywhere, and the above described manipulations are fully completed, then the problem is with NFC.

You have your own Sberbank card, or you want to load it into a separate application, but nothing works. Here's why this can happen:

Sberbank currently works only with the payment system from Master Card, and if your card is Visa or Mir, then this service will not work.

Apple Pay works with almost all cards from Sberbank. Here is a list of working cards that are supported by the service:

Credit

  • Master Card Standard.
  • Master Card Credit Momentum.
  • MasterCard Gold.
  • Youth Master Card Standard.
  • Master Card Standard Momentum.
  • Youth Master Card.
  • Master Card Standard Contactless.
  • Master Card Standard with individual design.
  • Master Card Gold.
  • World Master Card "Gold".
  • World Master Card Sberbank First.

Trying to pay for a purchase in a terminal other than yours

Although today it will be practically not difficult to find a terminal that independently makes contactless payments, you may encounter such a problem. Look carefully to see if your cash register where you pay has a special icon.

If you don’t find something like this, then this terminal does not work with Apple Pay. The same applies to applications and websites. Before you check out, look for the Apple Pay sign.

The conditions for registering with Sberbank Online were not met.

A fairly common problem is why Apple Pay and NFC do not work. Also here you will need to find out on which phones apple pay works. If you have a Sberbank card, you can upload it to the payment application yourself in 2 ways to choose from. Or through the Wallet wallet and through Sberbank Online. If you chose the second method of loading cards into Apple Pay for registration, an error during setup may occur due to the fact that you did not have the Sberbank Mobile Bank service activated. In this case, it is enough to activate the service at the nearest Sberbank branch.

Setting up the Apple Wallet software application to work with the Apple Pay system:

The Apple Pay system is needed for the digitization and subsequent storage of information on debit, credit, bonus, store cards, travel cards, and tickets.

MIR card and Apple Pay

The issuance of pension cards has already started, this is also a large issue size, despite the long transfer period (the transition should be completed by mid-2022.

The national payment card system NSPK and the communication card operator Mir, and Samsung Electronics have provided users with the opportunity to connect Mir cards to the Apple Pay system, NSPK said in a release.

The pilot project involves Otkritie Bank, Rosselkhozbank, Center-Invest and Chelindbank. Currently, such a technological solution will be available to banks participating in the Mir payment card system for large-scale implementation in 2022.

As previously reported, in 2022 NSPK may offer the market its own solution for paying with a Mir card using a telephone.

When will Apple start interacting with World cards?

The start of joint operation of these systems was expected in mid-2017. Users, of course, appreciated the speed and convenience of this service after this card started working.

How to link a Mir card to Apple Pay and why might it not work?

The Apple Pay payment system has some synchronization problems and promises to fix them in the future. When stable operation becomes possible, the instructions will be no different from the classic addition of any other card:

Adding a map

  1. On iPad: Settings - Wallet or Apple Pay.
  2. On iPhone: Find Wallet
  3. Click on “Add payment card”;
  4. Enter your Apple password;
  5. We scan the card and enter the data manually;
  6. Further verification may require additional data.
  7. Go to “Settings” again - “Wallet Apple Pay”;
  8. Map added!

All! Now you can pay for purchases using the Apple Pay payment system and enjoy the convenience of the service.